Explore Therapy Options for Your Well-being
Discover how Therapy Ottawa Services can support your journey towards healing and personal growth through our comprehensive therapy services.
Do I need a referral for counselling?
You do not require a referral to access our services, however, some insurance plans may require a doctor’s note for sessions to be covered. We highly recommend checking with your insurance provider to ensure if a doctor’s note is needed.
Do I have to commit to a certain amount of sessions?
There are no specific requirements for how often you need to attend a session and no set amount of time in which you have to commit for. Everyone is different in terms of how frequently they want to meet. Most clients benefit from booking weekly or biweekly in the beginning and may opt to spread out appointments over time.
Is virtual therapy an option?
Yes, all of our therapists offer both in person as well as virtual therapy using a secure HIPPA approved platform.
What if I need to cancel?
We understand that things come up unexpectedly and at times appointments need to be cancelled or rescheduled. In the event that you need to cancel your appointment we ask that you inform us at least 24 hours in advance. Clients who cancel an appointment without any notice will be charged a cancellation fee. Exceptions will be made for emergency situations.
Is everything I say kept confidential?
Yes, everything is kept completely confidential between you and your therapist with a few exceptions:
If you are in danger of seriously and immediately hurting yourself, your therapist is legally and ethically required to take appropriate actions to ensure your safety.
If there is a danger that you will immediately hurt someone else, your therapist is legally and ethically required to inform the person (s) and/or the appropriate authorities to keep that person(s) safe.
If your therapist has reasonable grounds to suspect a child presently under the age of 16 is in need of protection, in other words, has been, or is in danger of physical, sexual, or mental abuse or neglect, they are legally and ethically required to inform the appropriate authorities.
If a known sexual perpetrator is in close contact with a child presently under the age of 16, your therapist is legally and ethically required to report this individual to the appropriate authorities.
If your therapist becomes aware of sexual abuse being committed by a member of a regulated health profession, they are obliged to report this to the College that the individual is associated with or to the proper authorities.
In the event that there is a court order, your therapist’s records may be subpoenaed by the courts.